Why use the Omnichannel platform for municipalities?
A municipality needs to communicate imminent work that modifies traffic, parking ban notices, snow removal notices, water or power cuts, schedule changes (definitive or temporary), meeting announcements, reminders of the deadline for registering on electoral lists, the arrival of a document at the town hall secretariat (for example, an identity card) or to send programs or documents. All this is greatly facilitated with the help of the FolioVoice, FolioBroadcast, and even FolioTarget tools.
Sending data is simplified
A text message can be a bridge to information that cannot be contained in the 160 characters of a text message, such as the calendar of festivals, activities, cultural events, sports events, etc. The short link (URL, website, PDF file) directs the recipient via their cell phone to a specific page of the city’s website, Facebook page, blog, etc.